🎉 Celebrating over 23,422 Items Sold Worldwide!

FAQ & Shipping


 

 + Where can I buy the Sqular.com Products?

Sqular.com Products are exclusively available through this online store. That's why we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.

+ What about shipping costs and returns?

We offer FREE shipping worldwide, with tracking number. Returns are accepted within 14 days after you receive your order. Return costs are not covered.

We offer a 1-year limited warranty.

 + Where are you located? Do you have a showroom where we can see products?

We are located in Castricum, the Netherlands and are proudly 100% Dutch owned and operated. All prices are in US dollars.

We do not have a showroom. 

 How do I place an order?

Ordering at www.sqular.com is fast, safe, easy and you can do it 24 hours a day, seven days a week. After you’ve added items to your Shopping Cart, just follow the simple checkout instructions and we’ll process your order right away.  You can also put your items on hold by saving them in your Shopping Cart or on your wish list to access at a later date.

What are my payment options?

 Is your website secure?

The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. Any information you transmit on sqular.com is processed by an industry-standard data encryption system called Secure Socket Layer (SSL).

Do I get an order confirmation?

Upon placing an order with Sqular, you will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped. If you don’t receive an email confirmation, check your ‘bulk’ or ‘junk’ folder and it should be there. Please contact us if you have any questions.

Policy on Damaged Goods.

Items are carefully designed and packaged to withstand the rigors of travel, but sometimes damage does occur en route.

Please inspect your purchase immediately upon receipt. If there is any damage or if any product is defective, contact us immediately. 

In order to process your claim, please send us low-resolution digital photos including one photo of the box that the item shipped in, to info@sqular.com - Make sure to keep all of the original packing material! We will work with you to ensure your item(s) are repaired or replaced in a timely manner at no extra cost to you.

+ Is there a warranty on your products?

All products are covered by the warranty policies of their respective manufacturers. If you have questions about the warranty for a specific product, or if you have questions on how to make a warranty claim, please contact us.